This was a great experience from the dispatcher who originally booked my work order to the service call.
My technician (Ben) arrived promptly and quickly diagnosed the issue causing the horrible noise coming from my furnace. He found a problem with the blower motor settings on the furnace that at least three other repair people had missed previously. I have tried a few repair services in the past that featured a no-charge service call; unfortunately that also came with no-fix service. Thanks so much for solving the issue, I will definitely call Gorjanc again when I need service or am in need of a new furnace or AC.
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