Problem solved for under $100\r
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This company did what needed to be done for a reasonable fee without up-selling or trying o sell a monthly program (ad infinitum). Phone contact was friendly and professional, a same morning visit was scheduled and showed up within the period predicted. The problem was a rat in the kitchen. Brandon checked out the situation, discussed it with me, agreed on a trapping strategy that was safe for the cats and got to work. He was generous with information, and with traps. He also checked the attic for me. I was expecting the worst, but he said that the signs that had had me panicked looked old and our problem was probably just one invited guest in the kitchen.\r
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Half an hour after he left, one of the heavy duty traps he left went off, killing a small creature as humanely as was possible (sorry, little creature, but it was you or us...). Brandon knew his stuff. He never suggested using bait or poison (or I would have disengaged immediately), and he never pushed for a monthly contract. Instead, he showed up with the right gear, and solved the problem before it got out of hand. This for a fee that was under a hundred, including tax.
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