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Editorial review from Citysearch - Review by citysearch c | Highlander Associates Ltd

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Editorial review from Citysearch 5/23/2013

I paid my mortgage through this company for ten years really never had to deal with them too much when I did it was ok, but when I came upon my last payment I called them because I knew I had paid them a little extra each month so figured I probably had the last payment about covered but when I asked I owed them money because they said I had late fees so they had taken over 300 dollars and I owed them over a 100 dollars more. I said I had not received any late fee notices. Well what had happened was that when my payment fell on a sunday I sent it out on Monday which each time I did this it cost me 45 dollars plus. They said they did not work that way it had to be there on time which I said if I had received a notice of being late the first time I did I would not of continued to do so over ten years. I never received any late notices and they more or less called me a liar. I am not that stupid to continue to send it on a Monday when due date fell on a sunday if I had know it was costing me 45 dollars or more. They did not offer and refused to do anything about it. So I feel they are a very crooked company for the way they handle their business. more
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