After over 15 years as a customer in good standing, 5 Alarms chose to deceive rather than continue our relationship. When they installed new key pads in several of our faicilities, they had the technician produce a work order that included in tiny print, a 5 year contract with automatic renewal, along with job costs. They claim that we were given a ""deal"" as the work done was far less than actual cost - beleive me it was no deal and they never ever mentioned anything about a contract until I contacted them as we were going to another service. I would ordinarily give a good reference as we move on, but in this case I can only warn you about underhanded business tactics. Terrible company.
more