CTM's quality of work and HONESTY is very poor. Just some of the problems are listed below: \r
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- First and foremost, CTM tried to charge us for a slab of granite and labor (over $3,000.00) that was NOT installed in our home. \r
- Asked to have old piece of granite buffed, resealed and re-caulked. The work was never done but attempted to charge us for it. \r
-New slab of granite and backsplashes were installed. The caulking between the backsplash and granite was not done. \r
-The sink was set but not sealed/caulked. \r
-The caulking/glue used to adhere the back splashes to the wall bubbled out of the top of the backsplash causing damage to the paint and sheetrock upon removal. \r
-Corner of backsplash was not flush with wall and was attempted to be filled in with black tar that was spread onto the wall. Paint and sheetrock were, yet again, damaged upon removal. \r
-A straight edge razor blade was stuck in a 3""x 3"" piece of cardboard (with some type of caulking on it) and left on our kitchen floor after they were done working. Thankfully, we found it before our 3 year old did.\r
-The counter was not level/straight so a large amount of caulking was used to fill in the ""space""- so much so, that when sitting at the bar you can look across and see the white caulking under the countertop.\r
-There were a large number of ""fissure"" in the granite that you were able to stick your fingernail in and run along the fissure. \r
-Estimate for 9 baseboard rounder's (which can be purchased for $2.50 each) was over $200.00.\r
-and the list goes on...\r
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We spent countless hours negotiating with CTM about solving the problems. We did get some of the issues resolved but not without dishonesty, inconvenience, time wasted, and the pulling back of negotiations.
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