That's right - this is as good as it gets in my book! \r
\r
I bought a BMW that had been traded in on a new Lexus here in May, 2010. I thought I was just looking until I experienced something I had not yet experienced in buying a car... A car sales person who did not try to ""sell"" me a car. Jeffrey Mitchell is his name and I am still impressed with how professional he was. I can say without a doubt this was the best car buying experience of my 50+ years on this planet.\r
\r
I was in San Francisco on business and just stopped by to look at a BMW trade in after talking with Jeff on the phone. He had the car ready and allowed me take my time - no sales talk. We went on a test drive and - no sales talk. I kept waiting for the pitch but it never came - Jeff was giving me time to enjoy the drive and think about the car.\r
\r
We got back to Lexus of Marin and talked about actually buying the car. I liked the atmosphere, the no pressure feeling, and shot a price. Jeff came back with a number we could both live with and accepted my conditions on the sale.\r
\r
I live a thousand miles away from Lexus of Marin so I had some concerns on the long distance purchase. Jeff lived up to every stipulation I put on the transaction and ensured I was satisfied with the end result. He communicated on a regular basis and also did several complete follow up communications. A true professional in every one of our exchanges.\r
\r
Lexus of Main appears to be a high quality dealer with a good staff. Jeffrey Mitchell is the reason I'm driving a cherry BMW now. I plan on looking him up (from1,000 miles away) before I buy my next car. \r
\r
Life is all about the journey. Thanks for a great memory Jeff!
more