My hot water heater broke recently and was leaking all over the basement floor. Called Ostrom and they had someone over the next day. The workmen were John, Jason, and Drew. They arrived on time and were extremely polite. They immediately got to work and had a new 50 gallon hot water heater on the property and installed the same day. They were not only very professional, but also were willing and able to answer all of my questions and went beyond the basics of the job to make sure that everything was in place and in safe working order before they left. They pulled the proper permits and their work was inspected by the city the next day. The city inspector even commented that Ostrom is a great company and that they consistently do good work. I am now a subscriber to their customer service plan and will definitely be calling them if I need any electrical or plumbing work in the future.
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