not good to work with, during the viewing of my wife, they told me to pay in full or they will stop the funeral. they could have told me money comes 1st .make up was supplied to then, but not used. we gave them 4 special songs to be played during the funeral, their sound system was very bad. if I would have read these reviews, no way I would use this funeral home. I only hope somebody reads this & don't make the same mistake I did. I wrote a complaint on the BBB & got no help from them, like somebody got some money. To make matters worse, Thurston called me to harass me, laugh at me & when I tried to talk to him on the phone . he wouldn't let me talk. He kept saying that this never happen, even tho I have a witness & paper work from them to back my story. Never again, They made a bad day into a night mare.
more