First, I was pleased that a representative was sent the same day I called about sewage backing up in my basement. E. J. was very professional and efficient in reviewing the situation and giving me an estimate for repairing the sewer line. He sent another technician out that same day to check the walls and floors for water damage, and a crew to work on the sewer line. So far I'm very pleased with the speed and efficiency of all the South West workers who have come to the house. I still await the estimate for the inside repairs, which I was told I would receive the next day.
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