Get second opinion!\r
5-9-13 Hiller came out to preform AC and plumbing maintenance. There were no issues before they came, but major issues a few days later.\r
5-9-13 Steven with Hiller came to my residence to perform the summer maintenance on AC unit. There were no issues and had used AC prior to service. Steven stated I has major issues and that I would experience freezing up and that several things needed to be replaced:Dual Cap $197.00, Sig Cap $ 128.00, leak search $39.00 equipment coil $1700 + $2200.00. Since I was having no issues I told him no thank you. He had also stated that I should change from gas heat to electric and for the size of my home I have to small of a unit and I needed two units. I have never had an issue and have been the original owner.\r
A few days later I did in fact have freezing of the unit. I called One Hour heating and air conditioning that came out 5/15/13. I have pictures to prove that a cleaning of the unit was never done. Also the unit was Freon short. They put in the two pounds and did a leak check. They returned on 5/17 to find a screw a little loose and tightened it. No leaks were found in the system, I have had no issues since. Contacted Hiller 5/17/13 and requested manager/supervisor receptionist pressured for information and I finally gave the story. She stated that she had to look up my information and she said we went out for AC freezing up…UM NO! you came out to do maintenance it was having no issues at all UNTIL you left! Now it is freezing up.\r
I believe Steven maliciously let Freon out of my system and did not clean it. Furthermore I believe that his statements were misleading in an attempt to scare me into spending money that did not need to be spent. I was assured by One Hour that my system is large enough to cool my house and as it has in the past years it is cooling so you can hang meat in my upstairs..... Filed BBB complaint.\r
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