I""ve bought from this place for years and always had a good experience until recently. I went there because I believed customer service and prices were good and that there was a level of service if something would go wrong.\r
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We bought a Bosch dishwasher under their recommendation, and it in my opinion, is a lemon. Hasn't worked properly for a year now and it's only just 2 years old. Was told to contact Bosch directly and they want to charge us a service fee and parts if needed, etc. Totally ridiculous to have to buy or even service a dishwasher after 1- 2 years, especially a top name like Bosch. I will go to Lowe's or Home Depot next time and get an extended warranty. Very disappointed in the service at Southeast Steel and also in Bosch. After speaking with one of the managers about it who was abrasive and rude and raised his voice to me, I decided that I will not continue to give them my business. It's a shame because what they fail to realize is that one unhappy customer will tell 7 others and so on and so on.
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