Unbelievably disrespectful manager, they are disorganized time-wasters. Second trip to load car at facility near Phillips highway. I asked in the front office if someone was in the yard to load my car, they said yes and when I parked in the yard nobody was there. I beeped the horn and looked in all of the buildings, HELLO??? There was another person who was in line behind me at the office and he was also hunting around the yard for the loading person. I called the office and they said they tried calling, but maybe he is in the bathroom After I drove off (I had an appointment and being late because the loading guy at the SOD place was on an extended bathroom call is not a good excuse to be late) I was called back by the Manager (Chad) who told me that the loader had indeed been in the bathroom. He said you know, people do have to use the bathroom. So I am insulted by the manager on top of wasting a hour or so of my time. If being inconvenienced by A-1 SOD in fits your business model and expectations as a customer, feel free to use them. In contrast, I bought better quality SOD at Lowes (for about the same price!) and guess what? Their loader was waiting for me as I pulled the car up.\r
more