My husband and I have been Combined Energy clients for over ten years. Service has always been great but for the past three years, there has been a major miscommunication with regards to billing and automatic payments. This morning we woke up to find our propane tank completely empty. No heat in the kitchen, no hot water, no stove, no dryer. I called and spoke to Lisa and was ready to cancel our account. Lisa is one of the most professional and friendly associates I’ve spoken to. She knew I was exasperated and freely let me vent. Within one hour she solved the problem for us. I cannot thank you enough for having someone like Lisa on your staff. She is the reason we will be staying with Combined Energy. \r
After speaking with Lisa, she arranged a propane delivery by noon. At exactly twelve noon I saw the Combined Energy truck riding up our driveway. Ron was the deliveryman and once again I have to thank you for having someone like Ron on your crew. He filled our tank, chec
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