I have been doing business with Animal Clinic of Brandon for about ten years, but I will no longer use them going forward. Dr. Jackson's level of professionalism has declined through the years. She lacks empathy and does not treat her customers with respect. It is such a shame because I used to enjoy dealing with her.\r
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I did have an issue getting my records to take to another vet. My dog is not due for his annual for another five months and I did not really want to take him to another vet to get a refill on his prescription. I was told that they had never written a prescription for his medication. They are either not being truthful or have been dispensing my dog's medication without a prescription. Either scenario makes me uncomfortable.
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