I moved in and the problems started. The closet door fell off twice even after being repaired. The bathroom light cover which was a piece of plastic barely pinned down, fell off in the first week I moved in and eventually because I did not reported to them I was charged $90.00. Twice 2 men (I am a girl) attempted to come in; they unlocked my door and tried to forcefully come in...Luckily I had a door block in place. When I finally got the courage to scream and then open the door I saw 2 men leaving and when I asked them why were they forcing my door they turned around and left. Very scared I called the main office and I was told ""were the company’s handymen"". These handymen never gave me any notice before attempting to enter my apartment. My mail box lock was broken twice. My mail dropped by UPS was stolen several times. After less than 3 months I decided to move out and I did. I placed the apartment on Craig’s list without any success. When finally my contract expired they refused to return me the entire deposit. They charged me $ 145 for 3 meters of rug that “had to be shampooed” and $90 for the plastic light fixture that fell off in the first week of moving in. Besides, they made up an excuse saying that I left my keys in the apartment and the apartment was messy. The truth is that I dropped the keys myself and also cleaned the apartment in which I barely lived few weeks since this was not my main apartment. The office personnel are adolescents and some of them can be very unprofessional/rude. When I requested to speak with their manager or superior they told me there is nobody else to speak with since they are the managers. This has been by awful experience with Intertown Realty. Never again I will rent from them.
more