Both my husband and I have sent emails and called numerous times over the past 8 weeks and even though Ron said he would come out to our house to recalibrate our tv that we purchased from them and check on warranty issues for our Prodigy remote, there has been no attempt at scheduling or resolving this. I am in need of a new battery for my Prodigy remote and even a request this simple has gone unanswered. When I leave messages no one returns any of my phone calls. Very poor customer service. I do not recommend this business!
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