The carpets haven't held up as nicely as I would have liked. The seams are very visible and after vacuuming there seems to be fuzz on top of the carpet. I was told it wasn't the lowest grade carpet so I wouldn't have expected that to happen. The installation went fine but the carpet quality really brings down their ranking for me.
RESPONSE FROM Floor Coverings International of Monmouth County, NJ:
Thank you for your feedback and for letting us know that you have concerns about the carpet. We stand behind our workmanship, so if you ever have any questions or concerns after the flooring is installed, we encourage you to let us know. We appreciate the time you took to provide feedback on your experience, and for choosing us to install your new flooring. If you have any questions or concerns, or are not 100 satisfied, please do not hesitate to let us know. We'd be happy to address these concerns. Thank you - Mike Killeen, Owner
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