The young man that Snappy Electric sent over was very helpful. He worked with us when we weren't sure we wanted to spend that much money. He gave us options and we decided that repairing the unit was the one that worked best for us. We were in shock that we had to repair it at all but the original installers from a different company messed up. Snappy Electric, however, did a very thorough job. He went up on the roof to fix the problem there as well as in the unit. He explained everything thoroughly, telling us what was wrong and why. He was also very pleasant. He was patient, listened to us, and was willing to help.
more