Every time I go to this location I am reminded of the poor attitudes from the greeters. Today was the last time I try eating at this location. My family of four walked in around 5 on a Saturday evening. We were told 45 minutes wait time. No biggie... At least until my wife made a trip to the restroom and found at least 10 empty tables. She mentioned this to couple we were sitting by who said they were told 15 minutes wait about 30 minutes ago. Then a family of 3 spoke up and said they were told 15 minutes 45 minutes ago. At that point I wanted to know what was going on. After talking to the manager I decided time to leave. There were too many other choices as well as a Chilis nearby. Basically we were told they were in a transition period and are short staffed. Also the greeter is new. I think poor management, lack of training, bad planning, and terrible customer service will do this location in. No wonder they keep shutting down locations. I have always liked their food but my family shouldn t have to deal with people like this.
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