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Editorial review from Citysearch - Review by citysearch c | Yes! Plumbing

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Editorial review from Citysearch 3/11/2013

CONSUMER BEWARE - WE CALLED A PLUMBER out of the Crete yellow pages for a new sump pump....OUR FAULT FOR NOT GETTING A REFERRAL FROM FRIENDS. All Service plumbling told us a technician or service guy would be $78.00 or $79.00 and that money would be applied towards a new sump pump. OK....well this is what the service guy (who was very nice) said to my husband. After talking to him about various types of pumps he said for a sump pump and a battery would be $3000.00 - $4000.00 dollars. Oh...I also think he discussed cheaper price for $2,000 - $3000.00 which still is ridiculously high! My husband was shocked and sent the guy away. We know this company took us for a ride by giving us such a shockingly high quote. As a matter of fact, I called the company as a concerned wife and said do you believe the quote...that's ridiculous!!!! The manager initially told me with the first phone call....i think your mistaken....I said no I'm not. The manager then called me back and said you are right my service guy did quote me this price and then explained why and defended this guy's actions. Now as a consumer I also was upset on the phone but the manager also was not so nice either! How would you feel if someone quoted that kind of money to you. Anyway...consumers...do not use this company unless you expect to pay lots of money! The service guy did not even discuss a cheaper price to my husband. I spoke and went to 2 difference Ace Hardware stores and they even agreed .... the service guy tried to take us to the cleaners!!!!!!! CONSUMERS BEWARE!!!!! more
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