I am truly disappointed with this place. (The Artcraft Location). I took my child here because of all the positive reviews and the location was closer to me. However since day 1 there has always been issues. The first day my child started there, there was no one in the front desk. I had no idea where to sign in my child or anything. I had to look at another parent to see where to sign in my child. I was told to bring the regular items for a child, wipes, diapers, extra clothes, etc. However by the 3rd day, my child's teacher told me I needed to purchase my own plastic container to put my child's items in. Mind you, I was the ONLY parent that had to purchase one. All the other children had their own because they were provided with one.\r
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Twice my child's crib sheet was given to another child. My child came home with another sock that did not match the one she originally had on. When I told Tobias Frescas about this, he said ""It'll probably happen again"". My child came home with scratches on the back of the neck which no one knew what happened. My child would have their hair done, but the daycare never asked me to bring a brush for my child. Although I loved the hairstyle they did on my child, what brush were they using?\r
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If you want a place that is unhygienic when it comes to your child, I would highly recommend this place. They will give your child someone else's crib sheet and vice versa. Do you really want your child on someone else's crib sheet when children sweat, drool, and have mucus on that sheet? Or change socks with another child and have Tobias Frescas tell you ""It'll probably happen again"". Nick had told me they were ranked #1, yet with all these incidents, I cannot possibly see how. I did tell Tobias my concerns, but he brushed them off. I would really look elsewhere.\r
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Also, I have CCS and you are not supposed to be charged an enrollment fee. However, I was told I had to pay one anyway.
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