We had a backed up drainage pipe at our residence due to tree roots from the yard. Sergio Gomez (#955) arrived within 1/2 hour from the time I called, inspected the situation, described to me what options were possible, and gave me a quote for a repair. Tim Bissonnette (#2075), field supervisor also arrived, gave further good advice, and did a camera inspection. I authorized the repair and they fixed the problem. They did a very thorough job and were very helpful. They arrived much faster than another local plumber, did a camera inspection, and did a much better job fixing the problem. They also provided a 6 month guarantee for their work. I highly recommend these guys and Roto-Rooter for anyone else with a similar plumbing emergency.
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