Mark, \r
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I just wanted to let you know that the crew you sent out to do the work on Saturday was awesome! I can’t remember the nice young man in charge of supervising, but he was professional, articulate, friendly and knowledgeable. At my request he walked me around the job and explained what was happening and answered all of my questions. The other workers were polite and worked hard. I am extremely pleased with your company and am happy that I chose you to do the work. I would like to thank you for a job well done and that you have restored my hope to find superior customer service. I will recommend you to all I know. Please express my thanks to all of the crew who came to my mom’s house on Saturday!\r
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The results of the job were also impressive. I didn’t expect for the wide gap that existed before to be almost alleviated! It is rare to find both competence and genuine customer service in one company.\r
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Thanks again \r
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