I will not do business with this place. Maybe it's just the one scammer who works there and the rest are great, I don't care. I took my van in for some sliding doors issues that was covered under a warranty that we just received a letter about. I brought it in, showed them the letter and waited for them to look at my van. $750 was the price they quoted to fix my van, and it's not covered under the warranty. HA! Really? I took it to Roberts Toyota in Columbia who fixed it for $90 (there was only one part that wasn't covered). What even made me madder is Roberts Toyota showed I took it into Cool Springs and had the recall performed on my van so they couldn't do it. YEAH RIGHT THEY DID! Roberts Toyota and I repeatedly called the guy who looked at my van at Cool Springs to see what they were up to and they NEVER returned our calls. A bunch of liars!
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