HORRIBLE! Save yourself the headache and mistreatment and find another practice- ANY other practice. Even if doctors at GA ENT / Milton Hall are fine enough, the billing office, especially Penny, is beyond awful- she is controlling, vindictive, and just extraordinarily mean-spirited. She purposely treats patients like peons and seems to enjoy being rude, unprofessional , nasty, insulting, and, worse: untrustworthy and unscrupulous. They lie about coverage, induce you to accept services, then gouge you personally. If you question Penny, she will call you a liar and see to it no one else will help you. And I am a patient who has paid them thousands and thousands of dollars and recommended many others to my dr! But they want to tack on extra, after saying they won't...for what? A lousy $100?! Wow... Talk about the forest and the trees. Id rather pay the $100 (on top of the thousands paid) and be free, as much as I hate being cheated and misled. Penny is scary, and i fear what she will do. See the reviews- this happens far too often at this place. What a shame. medical offices like this hardly benefit your overall health!
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