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Editorial review from Citysearch - Review by citysearch c | Pool & Spa Depot

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Editorial review from Citysearch 3/14/2013

I had bought a pool there last season. It lasted about 2 months (literally) and now some type of grass is growing through the liner! Now I have plants in my pool. I talked to numerous amounts of people ( who did absolutely nothing at all), and then I ended up talking to the owner. I got 2 months out of a brand new pool, and he said they would fix it for 400.00! He also said that it was in the contract that they could not do anything about that... 2 months old!!!! They do not honor their warranty by any means! They also talk so much crap about their competitors, but I bet you anything that if I went to one of those people then they would fix the problem! I paid cash, so of course they will not help me... They already got their money! If for some reason you decide to get a pool there.. do not pay cash!!! Also, I had a private contractor put it down (who puts their pools in all the time, and they said there have been numerous complaints with that same problem. ( This is when he came back to look at the lovely plants growing in my aquarium (pool) I have had problems from start to finish with them. When they first installed it, I had to make 3 trips back up there to get everything that it was suppose to come with. Both my pool alarms still do not work ( which they did nothing about) and they gave me the wrong size hose and said that was the only size they had. I mean really people... Come on now. Bad customer service leads you to failure! He has made enough money on customers ( like myself) that were screwed.. I just hope that people listen before they waste money like myself. more
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