The 2nd Best Auto Repair Experience Ever. The best experience I ever had was for free (Cobb County Toyota); so I guess you could say this was the ""Best Paid Auto Repair Experience Ever"". Although I was hoping for a lower repair cost (who doesn't hope for that), EIS was 57% of the dealer quote (dealer quote didn't include the idler pulley either). The EIS tech (Jesse) diagnosed the cause and corrective action for the problem (squealing belt; R&R tensioner assembly) before providing the quote (no guess work). We've been driving the car for several weeks now without any issues (no squealing).\r
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I work only a few miles from the shop; EIS graciously volunteered to provide transport to and from work.\r
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2013.03.01 Update: Another good experience, this time for clutch replacement... Again, they were significantly less than the dealer, AND they replaced bad negative-side battery cable no charge (apparently it disintegrated when Jesse unhooked it; no fault of Jesse, I think the part was defective from the factory). I offered to pay for the new cable; Kelly said ""no way, it's on us.""
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