Sloppy work when we had our Shih Tzu spayed this week. We scheduled her three weeks in advance for her to be spayed, have her hernia fixed, and get a microchip. She got spayed, but the doctor forgot to do the hernia even though we had discussed it at the three previous visits of her puppy program and confirmed it when we scheduled and over the phone the day before. The worker at the front desk evidently didn't write it down. The doctor also failed to check the notes on our dog. She said that she doesn't review her notes before she spays dogs. They also didn't have any microchips available even though we scheduled the visit three weeks in advance.... 1 out of 3 isn't a good average. Hopefully things will be better when we have to put our poor little puppy through another surgery. Otherwise they have been very good. Maybe we just got the short end of the stick this time.
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