Some people expect the impossible when it comes to service! Take for example....""Ken M"". I have been dealing with Norman's for over 30 years and have never experienced the kind of service ""Ken M"" describes! Perhaps you are a competitor looking to slander one of the best service companies Atlanta has to offer?\r
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There are so many people who receive customer communications every day at NEI, it would be impossible for your concerns to go un-noticed for the period of time you suggest.
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