In 30 years of buying luxury vehicles I have never encountered a Service Dept. that has exceeded my expectations the way MB of Morristown has.\r
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It is obvious that customer satisfaction is the priority here and their understanding and passion for the vehicles they sell and service is unmatched.\r
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I am convinced that if you could either ""clone"" Mr. Herman Diaz or let him train all your other service Dept. managers your North American Sales would double because of repeat customers.\r
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Outstanding Job. Even when parts are difficult get he makes the customer feel at ease and confident.\r
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Because of him you have my and family's business for years to come.\r
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R. F. Ledon, M.D.
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