I was guaranteed a lifetime warranty on the blinds that I purchased from The Blind Shack. I needed one of the blinds fixed, so I called & was told they were going to come on given day at given time. They never showed nor called! Now the owner will not answer the phone nor will he call us back. Horrible businessman! Wish I would have never gone with his company. You get duped into buying blinds from this company because they offer a lifetime warranty, but it's pointless because they don't honor it. Buyer beware!
more