I ordered a custom service dog vest on 1-3-13. They're site states 7-10 business days. After several phone calls I finally got someone to answer they said it would ship on 1-25-13. After waiting another week I called multiple times for them to tell me that they were out of the office and would call me back later that day. After phone hours ended I sent an email and still no response. Finally had to go to my bank to dispute the charge. Just know that most banks will give you 60 days to dispute the charges.
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