ALWAYS and I mean always No Problem Mac saves the day. I have been to the Genius Bar, and may I say, for all the IQ supposedly stacked behind the counter...John of No Problem Mac is the man I'd put my money on every time. I never write reviews, but I felt I had to this time as I am so utterly grateful that once again John fixed my Mac in abut an hour when I'd been told that it would cost close to a $1,000 and my Mac would have to be sent away for over a week. He goes where geniuses dare to tread. I so appreciate that he gives so much time, expertise and care to his work that you know you are getting the best deal. He has helped me so much over the months and even long distance by phone. He is patient, generous and has the ability to explain with great clarity what the problem is and why he is doing what he is doing. And the thing I most appreciate about John, next to being able to finally use my imovie and the evil icloud as well as relearn how to backup my files properly etc...is that I trust him. Because I am so challenged, to put it mildly, regarding computers, I know I am lucky to have found No Problem Mac. I can tell you from my experience, and that of friend's who have used No Problem Mac as well, that John is honest and will always go the extra mile for you and your Mac.
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