I have been a loyal customer for many years and have referred many people, but the last few years the customer service has slipped and the place feels greedy and doesn't care about their customers anymore. It started when they opened the other locations. I was ready to find another mechanic. But just recently I have noticed things are sort of going back to how they where before and I am hoping to rebuild that trust again. I'm not sure yet is I will be referring anyone anymore, at least not yet. We'll see how things continue.
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