Be advised, DO NOT DO BUSINESS WITH BENSON JEWELERS. My wife took in her engagement ring in to be cleaned and when she went to pick it up a diamond was missing. The clerk stated that is was missing when she brought it in. However no note of this was made on the invoice. There is no way a jeweler would bring in a ring that has missing or damaged components without clearly noting any issues on the invoice. After my wife insisted they lost the diamond the sales clerk became belligerent and started screaming at my wife. \r
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Since I have been sharing this story with friends and coworkers I have heard of many other incidents with Bensons. Including one person who had their diamond switched and was able to prove it because they had a serial number etched on the diamond. After the police were called, Benson's was able to produce the correct diamond.\r
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Benson Jewelers is totally incompetent at best or criminal at worst!
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