Based on a call to the service department the previous day, Billy indicated that I did not need an appointment for an oil change. \r
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I was sadly disappointed in the duration of time it took for a simple oil change. Approximately 1 hour and 45 minutes later, I got out of there. I wonder how long it would have taken had I made an appointment? The personnel were fine...the time it took for the actual service was subpar at best.
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