This place is was a nightmare. I am not sure where to begin. \r
1. If you are here, you are obviously doing your research (i wish i had)\r
2. This company has changed its name from Atlanta Certified Transmissions - if you look up Atlanta Certified Transmissions you will see it has a BBB rating of F, while Transmissions 4 Less has a C+ \r
3. They operate under 5-10 different phone numbers and a random call center that is not necessary. It is IMPOSSIBLE to reach the person you'd like to reach. I had to drive them crazy on their personal numbers to get a call back. \r
4. The 2 year warranty is in place solely to keep them from having to give you your money back and let me tell you, you WILL be back as in my case 3 times. \r
5. The work will not be done right the first time. \r
6. They towed my vehicle for free which was nice, as soon as i drove it out I had problems, I turned around and went right back. They replaced a solenoid. I left. Drove for 2 days, the next time I had even more problems. They promised to tow it back for free (which was nice because it's still their fault it wasn't working) After 3 days and a $200 rental car later, I got the car back. I drove it for one day before I began having problems even worse than when I took it there in the beginning. All my transmission and check engine lights were on and the car was hardly driveable. I requested them tow it back for free since they had practically RUINED this car. The obliged and I said I needed it towed by 5pm while I was at work, they promised it would be done by noon. I left the office at 5pm after calling multiple times to try to find out where they were. They called me at 5:15 saying that Transmissions 4 Less had just called them about the vehicle 15 min prior. I said sorry I do not want the car towed now. They called me back the following morning asking to pick up the car. I refused unless they would pay for a rental car. Jose refused to pay for my rental car, cursed out my father. Spoke horribly rude to myself. Threatened myself and my dad. I said I'd give them one more shot the following Monday, they agreed and never showed up. \r
7. I filed a claim with Wells Fargo to get my money back and LOST because these snakes had a 2 year ""WARRANTY"" ... aka they will keep agreeing to ""fix"" your vehicle like you have 2 years to wait to have a driveable vehicle. \r
8. The last resort for me is small claims court, avoid this measure. \r
8. I took it to Sugarhill Automotive and paid double to have it done right the first time. \r
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THE LESSON HERE: I AM OUT $1870! PAY THE EXTRA MONEY AND AVOID THESE AT ALL COSTS. THEY ""REBUILD"" YOUR TRANSMISSION BY TRIAL AND ERROR REPLACING ONE LITTLE PIECE AT A TIME AND GETTING IT WRONG EVERY TIME. IT'S NOT WORTH THE STRESS, HEADACHE, FOUL LANGUAGE AND THREATS.
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