We were very pleased with the service Lakeside Flooring provided us with. We've been a customer of theirs for at least 15 years. We started going to them almost right after they started the business. They have put carpets in every one of our bedrooms, and they also installed wood floors in a portion of our house.
Most recently they put some laminate flooring down in our bedroom. Originally we ordered a wood floor to be installed. But when the installer came out to do the work and saw what bad condition our slab was in, he told us he wouldn't recommend installing the wood floor. He said with the bad condition and as much movement as the slab has, it would come loose. And he said he wouldn't recommend the wood because it would be glued to the concrete.
Lakeside was very good about returning the wood for us. They didn't charge us extra, and they talked with the company who made the flooring so it was possible for us to exchange the wood for laminate flooring. The installer came back and put the float down. He had to use four bags. We were very pleased with how fast he was able to get the work done. He came back two days later and put the floor down. It looks very pretty! He was great, very professional and very knowledgeable.
We continue to use them because we like their installers. We really liked the installer we had for the recent work. I really felt like he was knowledgeable and wasn't just coming in to sell us his most expensive product. He was very honest with me. He could have made a more money if he had installed the wood floor. The same with Lakeside. Instead, he told us he didn't want to take us to the cleaners and that he didn't think it would be feasible to put down the wood. We were very pleased to have someone that honest even when it means they're going to get a smaller pay cut, since the laminate flooring was half the price of the wood. It was shocking they did that, but we're very pleased because they were so honest!
Lakeside Flooring is top notch, and I would recommend them 100 percent. You may pay more for the flooring than if you went to cheaper place. But you're going to get top notch installers who will come in and be honest with you about laying the flooring in your house. They do the work quickly, and it's just good service. I prefer honest service to a cheap, shoddy job. I would rather be charged a little more per square foot if it's with a company like Lakeside that isn't just coming in and trying to take me for every penny I have. I'm pretty sure Lakeside Floors has never done that. They are reputable and in my hometown, and I will use them again!
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