I originally went to Dick's Mackenzie Ford just to test drive a Ford Fusion. We were lucky enough to be greeted by Eli Poague who eventually helped me find my brand new car! Eli made me feel comfortable in what can be an overwhelming situation and patiently answered all my questions - especially about the pros and cons of leasing vs. owning a car. As a first time buyer I needed a LOT of help, and both Eli and Eric Owens did an amazing job laying out all my options and putting things in terms I could easily understand. I really felt that they had my best interests in mind and I never felt rushed or pressured into anything, even after several hours and being the last customer at the dealership (I may hold a record for longest car buying experience). In the end I walked away confident in my purchase and very pleased with the friendly, knowledgable, down-to-earth, no-pressure service I received. I would absolutely recommend you go see Eli Poague for your next Ford.
more