I just wanted to send a note to tell you how AWESOME this company is. First, you guys totally saved the day when I needed a service call. The tech that came out to my house was great, efficient and explained everything to me very well. He explained the Club Membership program to me and I decided to enroll. I literally just got off the phone at 11:05pm to schedule my annual system flush/maintenance. How cool is it that I can truly call and speak with a live person this time of night?! Way Cool. Then, I just talked to the friendliest guy ever. His name is Tavares (my apologies if I spelled it wrong). He was so nice and helpful that I couldn't help but to smile the entire time. To receive that level of service this time of night is truly amazing. I am very thankful that I called you guys in my time of need and I will happily tell anyone that asks to call Benjamin Franklin Plumbing. Kudos for a job well done.
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