The leak was from a pipe located above the ceiling and part of the ceiling had to come down to reach it. A problem finding the pipe ensued because of my older house and was partially hidden behind vents. The ceiling was very suspect and I had to have more removed so that he could reach it and steps were taken. He returned the next day, very prompt and the pipe was located and repaired quickly and satisfactory. I have used Benjamin Franklin for years and have always had excellent service from making the appointment to completion. The staff is wonderful and very knowledgeable and trustworthy.
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