I used Art when I first bought my home in late 2010. I set up an appointment for yesterday at 4pm wrote a check out for the amount he quoted and left it with my neighbor. So while I was at work and without calling me after I mentioned to call me if anything changes he arrives at 12:30 only to not remember where the cover was that he serviced before. He told my neighbor that he refuses to dig the dirt over the cover which is all but 2 inches and would charge me more for it. My neighbor was happy to simply call me to have have him talk to me but he refused and told him he had other places to be. After my return home only to notice nothing was done I called him only to get an answering machine and he has yet to reply back. How much extra would it cost to move two inches of dirt that you actually serviced before with no extra charge? The guy sux crap for a living but moving a pound of dirt is beneath him? Never again. Other people have gladly offered to take my business......good luck Art!
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