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Editorial review from Citysearch - Review by citysearch c | Allison Lane Animal Hospital

Allison Lane Animal Hospital

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Editorial review from Citysearch 11/18/2013

This is the worst vet ever. Stay away! They over vaccinated my dog. They constantly charge more than what they quote, and refuse to adjust the bill. Each office staff member has no idea what is going on. They cant explain the charges, and will lie through their teeth about previous quotes provided. The office manager told me that dogs are covered under HIPAA laws (UMM....HIPAA LAws are for humans!) and could not discuss my dogs account with me because only my husband was listed on the account. Funny thing is that I was able to pick up and pay for my dog only a month before?!?! I had to demand that she review previous paperwork, to which she discovered that I was actually listed on the account. Office manager also told me that by leaving my dog with them for boarding, I am authorizing them to perform any and all medical treatments that they decide are needed, without further consent. more
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