I've lived in a Pergola managed building for about 10 months now. The management has been responsive and helpful when I've reported issues. The grounds are consistently kept clean, and my maintenance requests have been addressed quickly. My primary contact point with management is Darcy, the building manager. She's very easy to work with, remembers tenants' names, and helps find ways for tenants to adapt to changing life circumstances (like moving between Pergola apartments without breaking a lease).
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