Pergola Management

I have had nothing but positive interactions with Iz, Otiz, Darcy & Brain. There are a couple other peopleI do not know there but have been nice. The staff are always helpful with my questions and/or concerns. I am a transplant and was unsure of the area. I am thankful I landed where I did. The halls in the building are always fresh. You will not be making a mistake by living here. They made my move a pleasant one. :) more

Mmm-Darcy not so nice. You would think being in leasing you'd be better at communication - I should just guess what is included in a rental property... No thanks if this is how they act. I don't want to live in a property managed by these people. more

I've lived in a Pergola managed building for about 10 months now. The management has been responsive and helpful when I've reported issues. The grounds are consistently kept clean, and my maintenance requests have been addressed quickly. My primary contact point with management is Darcy, the building manager. She's very easy to work with, remembers tenants' names, and helps find ways for tenants to adapt to changing life circumstances (like moving between Pergola apartments without breaking a lease). more

absolutely awful! as in many of the other reviews of Pergola, upon purchasing the building I'd been living in for 2 years, I was contacted by Brian to let me know my rent would be doubled if I chose to remain in my apartment. One by one, every single tenant in the building moved out (one lady had been living here for over 20 years!) and with each move, a rag-tag band of painters, carpenters and misc handy-men moved in and from 7:00 am until 10:00 pm it was nothing but band saws, hammers and loud music being played by the workers...all this accompanied by the smell of paint and sawdust. If this wasn't bad enough, the workers constantly parked in front of the garage, effectively blocking me in and when I started parking outside, they began using my parking stall for storing misc equipment and appliances they had removed from the other apartments! When i asked Darcy if she could do something about this, her response was that ""we don't control the workers, they don't work for us,"" then who exactly DO they work for? It was one battle after another with the so-called management team, they were far more concerned with getting the apartments rented out to new tenants than they were with providing even the smallest courtesy and/or service to the existing tenants. These people are not professional, not helpful, only friendly in as much as it will get them something in return and have one and only once concern, making as much money as they possibly can while expending the bare minimum that's legally required. Don't rent from them!! more

I'm so sad to see the negativity words associated with Pergola Management. I have lived in one of their buildings for three years. They upgrade the main living/common areas both indoors and outdoors as well as our aprtments. Why is that a bad things? They did not ask my permission, if they did why would I say no? Investing money in a building is not making a quick buck. They are always available for helping me with anything I need including changing my light bulbs, air conditioner instalation, feeding my cats if I go home, clearing the snow, cleaning the halls. My apartment and the building is adorable. I am so happy and thankful for them. more

I've been renting from them since the beginning of August (when I started school at St. Thomas). The help is been nothing less than extraordinary. I do plan on living there until I graduate school (Spring 2015). more

These guys are on their game. I was sold as soon as I drove past the property. The landscaping is well kept. Then when I went inside the apartment felt like home. I’m all for living in a nice place where I can walk to a beer or a good cup a java. more

This management company seems like they are only out for money, and will gladly lower the quality of life for its tenants as long as they think they can make a quick buck by doing so. \r \r Since buying my building 2 months ago, this company has:\r 1. Had loud construction going on in the building almost everyday (with no notice).\r 2. Turned off the hot water for over 24 hour period (no notice).\r 3. Turned off the water entirely for several hours (a maintenance guy came to my door and gave me 5 minute notice).\r 4. Changed all the building doors one day, causing residents' keys to stop working (of course, no advance notice). I was given a new key a couple hours after I called to complain about suddenly not having access to the building--a key that DIDN'T WORK. I had to wait another couple hours for ANOTHER key that DID work.\r 5. Ripped out a large lovely yard (including 40+ ft trees) residents had put their own time and money into (no notice).\r 6. And with all of this going on, actually RAISED my rent by 12%!\r \r The maintenance crews have responded to problems I have called about, but the lack of notice about any changes or work being done to the building is unsettling. It seems like everyday I wake up to a new, unwanted surprise.\r \r I'm moving out at the end of the month and would not rent from this company again. more

Love my new apartment. Looked at a million different apartments and rented from Pergola Management. The building is clean and quiet. The leasing person was very helpful and low pressure. Happy with my decision....now if only someone will unpack all of my boxes for me! more

Have had nothing but good luck with the office staff and maintenance people at Pergola Management. I have lived in one of their properties four years ago and just moved back into town and am renting in a different building from them now. Same staff as four years ago which is nice since I feel like I am back at home with them. They have always gone out of their way to treat me right. more

I have been renting with Pergola now for almost 3 years and its great. Brian, Darcy and the rest of the people that work for Pergola care about what they do. I have never had a problem with things getting fixed or dealt with in a timely manner. more

We have been living in a Pergola managed property for the last 8 months or so, and there is not a single bad thing I can say about this company. No matter what went wrong in the apartment, the maintenance staff was able to come right away and get it fixed. Management was extremely accomodating in all of our needs and requests, and is very friendly too! more

Sometimes we do not know what we had until it is gone. I lived in a Pergola Management building on the Hill for a number of years and was very content. Yes, I decided to move across the river. I now realize I had it better than I realized. The fix it crew was always there to lend a hand. The office staff constantly in high spirits and remembered me and facts about me and my life and inquired. I am now a no name and cannot get anything repaired without giving written threats. Not the life I want to live today or ever again. I’m Sorry I left. more

I'm so happy I found this place. I moved from Mpls and was not sure it was a good move for me. My apartment is soooo perfect for me and I can walk to bars at night and coffee in the morning...LMAO.......The people that work here are so easy to work with. I'm so happy I'm here and met the new friends in my life that live in the neighborhood. more

PLease delete my review more

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I was a little stressed out moving into St Paul for a new job. Don't know the area and trying to find a nice apartment can be overwhelming. I looked a several places and picked the one on Grand Ave because the management company, Pergola Management, was so nice to work with. I think I was working with the owner and he was very low pressure. The apartment was delivered to me in excellent condition and the woman who did the move in process with me was very professional. I also met their painters when I was in the hall and these guys were also super nice. I feel so relieved that I am in this apartment, with this management company...If you are looking for a friendly face in the apartment industry....find a Pergola Management run property. You will be glad you did. Pros: Super Condition, Great Company more

I called this morning to get some help installing my a/c and within 2 hours one of the maintenance guys was here giving me a hand. No charge. These guys are great. I always get a quick call back and love living in my apartment with this management company. Pros: Helpful Staff, Great Locations, Great Maintenance Cons: Can't have a dog more

Cute apartmetn, Nice people, clean halls, laundry rooms, they fix things when they need it without cost, leave me a note when they were there to fix it. Pros: Clean Cons: Cost more

I really like my apartment. Great location in St Paul. The managment company will cat sit and water my plants when I travel. They aways will accept delivery of a package (ups) and deliver to my apartment. Things get fixed right away and their crew always leaves a note when they stopped by. I recommend them if you are looking in St Paul. Pros: Location of Properties. All buildings are renovated and have nice landscaping Cons: I want a bigger kitchen! more