Samantha - Air Repair and Associates gave her husband options and she decided to only repair against our recommendations. why would we not replace instead of repair. This person is just disgruntled because she made a bad decision and had to blame somebody. Our customers love us and we are very honest. This persons comments are vastly unreasonable and preposterous. We go out of our way to always do the right thing which is why we only tried to fix instead of just sell a new unit or system first. we even offered half her money back towards replacement unit and was not given chance. thank you.
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