We looked at several dealerships in Stark county and in the Cleveland area, (N. Olmstead, Beachwood) Sales personnel were pushy, arrogant and quite frankly, acted like they had better things to do. Frank was just the opposite. Frank not only offered a handshake but was eager to help he was extremely knowledgeable about different vehicles, acted quickly to get different vehicles out that met the ""criteria"" and details we were looking for as well as the layout of different vehicles. The knowledge and expertise that Frank showed made me wonder if he was a salesman or a technician, since the salesmen we had met before Frank really didn't know much about their product. We liked the layout of the place. It was nice not to have to trod all over the place to look at what we wanted to see. That alone was a big plus. I would venture to say that all in all, the experience was different and refreshing, no pushy salesmen, no wondering around a giant parking lot looking for different vehicles what more could you ask for? Yes, some of the prices are over the car-fax report but everyone needs to make a living, but, the experience of not having a pushy salesman made it possible to make a comfortable decision that we feel good about. We didn't get to spend as much time with Sean. Sean did the paperwork quickly got us on our way, he was able to explain what to expect and what to look for.
more