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Editorial review from Citysearch - Review by citysearch c | A Marketing Resource

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Editorial review from Citysearch 10/31/2013

I used to work for this company and can vouch for everything hansong97 has said. Approximately 80% of the employees I helped hire were directly from a halfway house or were on work release from prison for crimes such as drug trafficking, rape, assault, fraud, armed robbery, and a slew of others.\r \r I also was one of the many people they had help them edit recordings to remove things their telemarketers had said that would get them in hot water. They've also scammed their newspaper clients by falsifying hundreds of false orders/upgrades at a time to make their weekly goals, then later recanting those orders once recordings are requested. \r \r They've also devised a scheme many years ago (not sure if they're still using it) with the Pioneer Press to sign up thousands of people for newspaper service right before circulation counts come in for advertising rates to boost the newspaper's numbers. After they get their grossly inflated circulation count, they cancel those subscriptions and tell those customers they made a mistake but enjoy the free papers they received. \r \r Finally, they are prone to violating FCC guidelines about dropped call rations and turn off their automated dialer's protection against this. Basically, law states that if you use an automated dialer you can dial on more lines than you have employees (example; dial 25 phone numbers for 20 employees) because statistically, not all 25 lines will answer. If more people answer than their are employees, however, the dialer drops the call immediately. The limit on dropped calls is, if I remember correctly, 2%. They would set the dialer to allow up to 30% at times, just so the chances of every employee getting a live contact after every single call is much greater.\r \r Overall, this is a very shady company I would never recommend anybody doing business with. They are very ethical for the first few months of getting a new client but as soon as they devise a way to manipulate the system to their advantage without getting caught, they will pounce on it.\r \r Final note: I do have evidence of all my claims. more
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