We have used BBG for several years now, when they are on, they are on and truly the best around. Unfortunately that's not the case anymore. From loosing custom ordered glass to paying up front for glass to be installed and it never being installed. Even worse once management gives you their word and an apology for dropping the ball, they drop the ball again. No one takes responsibility for their errors and I the loyal repeat customer gets stuck holding the bag. I thought once I spoke to the owner and had his word on an install date, it would happen. Wrong, Im now being told 4 more days.
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