In almost 50 years of driving, I had the worst experience with Automax Service, Framingham. Not only did they not complete 2 important repairs after having the car for a week, a third one (front headlight) that I was charged for, was still broken.\r
I immediately called the Service Manager who agreed to refund the lighting work if I brought the car back for him to verify. When I returned he was rude, dismissive and hostile. He told me that I wasn't getting my money back and there was no legal recourse for me. When I asked for the name of the owner he walked away and said - look it up on their website. By the way, the owner isn't listed\r
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All this for a $125 refund that he agreed to. Remember, this guy is the manager.
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